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Sentra Insights — Now available

Customer intelligence for agriculture.

Sentra Insights is an AI-powered platform that turns fragmented field conversations, WhatsApp messages, surveys, and support channels into clear, actionable intelligence for agriculture organizations.

Start using Sentra today. No setup required.

Dashboard preview — sample data

What your team sees inside Sentra

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Sentra Insights

Intelligence Overview

Apr 2025 · Nigeria & East Africa · All channels

April 2025
All regions

Conversations

1,284

+18% vs last month

Sentiment score

42/100

Mostly negative

Sentiment distribution

1,284 conversations

Negative

52%

Neutral

26%

Positive

22%

Top themes

Delivery & logistics
82%
Input pricing
71%
Product quality
64%
Training gaps
53%
Customer trust
47%

Extracted quote

Negative

"The fertiliser arrived two weeks after planting season. By then it was too late for most farmers in our zone."

Field report · WhatsApp · Kano, Nigeria

Recent conversations

Last 48h
WhatsApp Delivery delay — Kano, NG
Survey Cooperative feedback — Nakuru, KE
Field Loan repayment issue — Ogun, NG
Support Language barrier — Kaduna, NG

Sample data · Preview only · Create an account to connect your own data

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How it works

From raw conversations to clear insight in four steps.

1

Connect data

Upload WhatsApp exports, CSV files, surveys, or field reports.

2

AI analysis

Sentra processes conversations for sentiment, themes, and patterns.

3

Surface patterns

See recurring themes, extracted quotes, and messaging gaps on your dashboard.

4

Act on insight

Send targeted outbound messages, update strategy, and close the feedback loop.

Features

Everything your team needs to understand customers.

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Sentiment Dashboard

Real-time sentiment tracking across products, regions, and channels.

Theme Clustering

AI groups recurring topics automatically: pricing, delivery, trust, adoption, and more.

Quote Extraction

Pull verbatim customer quotes for reports, stakeholder updates, and communication.

Messaging Gap Analysis

See exactly where your messaging breaks down between intent and field reality.

Outbound Messaging

Generate WhatsApp and SMS responses aligned with what customers are actually experiencing.

Multilingual Intelligence

Analyze conversations across local languages while preserving tone and nuance.

Built for

Teams working across African agricultural markets.

Agribusinesses

Understand customer feedback at scale across your distribution network.

Cooperatives

Track member sentiment and identify recurring challenges across groups.

Food brands

Monitor brand perception and product feedback across markets and channels.

Ag finance orgs

Understand borrower experience and repayment communication gaps.

Outgrower schemes

Capture field officer reports and farmer feedback in one view.

Distributors

Surface issues in delivery, pricing, and product performance before they escalate.

Development programs

Map stakeholder sentiment and communicate programme progress with clarity.

Ready to get started?

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Integrations

Connect the tools your team already uses.

Available now

WhatsApp import
CSV & Excel uploads
Google Sheets sync

Coming soon

HubSpot Zoho CRM QuickBooks Xero Enterprise API

Enterprise API available for custom integrations. Talk to us.

Pricing

Simple, transparent pricing.

Start free. Scale as your team grows. All plans include core intelligence features.

Starter

Free

Up to 500 conversations/month

  • Sentiment dashboard
  • Theme clustering
  • CSV & WhatsApp import
  • 1 workspace
Create free account
Popular

Growth

$49/mo

Up to 5,000 conversations/month

  • Everything in Starter
  • Quote extraction
  • Messaging gap analysis
  • Outbound messaging
  • 3 workspaces
Start free trial

Enterprise

Custom

Unlimited conversations

  • Everything in Growth
  • Multilingual intelligence
  • API & custom integrations
  • Dedicated onboarding
  • Unlimited workspaces
Talk to sales

Pricing is indicative. Final pricing confirmed on account creation. No credit card required for free tier.

Get started today

Turn your conversations into intelligence.

Connect your first data source in minutes. No technical setup. Free to start.

sentra.letstalkagriculture.com — A product by Let's Talk Agriculture